Meet Alice
With over six years of experience in dental clinic management, Alice brings a strong blend of operational expertise, clinical understanding, and scientific training to her role as a Clinic Manager. Alice developed deep hands-on experience in clinic operations, staff coordination, patient service, and financial administration. Her training in dental assisting further strengthens her ability to support the clinical team efficiently while understanding workflows from both clinical and administrative perspective.
Alice holds a Bachelor of Science (Honours) in Biomedical Science and a Master of Research (Distinction) in Translational Medicine. Her academic background equips her with a strong understanding of clinical science, evidence-based practice, and healthcare systems. These foundations allow her to bridge clinical quality with operational excellence, ensuring patient safety, regulatory compliance, and smooth coordination between dentists, patients, and support staff.
As Clinic Manager, she oversees daily operations, team management, appointment systems, patient experience standards, and compliance with healthcare regulations with great attention to detail. She works closely with the dentists and clinical team to ensure seamless workflows, high clinical standards, and a positive environment for both patients and staff. Her goal is to ensure every patient receives not only excellent dental care, but also a smooth, comfortable, and reassuring clinic experience from start to finish.
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BSc. (Honours) Biomedical Sciences, Queen’s University Belfast, UK
Master of Research in Translational Medicine, Queen’s University Belfast, UK
Member of Nasopharyngeal Carcinoma Society of Malaysia
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She enjoys analysing dental research to provide evidence-based, cost-effective recommendations, ensuring the clinic delivers the highest standard of care
Loves to play the piano and sing
She finds great joy in creating beaded earrings and bracelets